General Terms and Conditions of Sale and Use
Last updated: July 10, 2026
Article 1 — Definitions
- Seller: NOVALAB, a SASU with share capital of €1,000, registered office at 8 rue du Dobropol, 75017 Paris, registered with the Trade and Companies Register under no. 878 764 737 00010, APE code 6202A, intra-Community VAT number FR93878764737.
- Customer: any natural or legal person purchasing the OMNICASTVR Software and/or creating an account on the Portal.
- OmnicastVR Portal: the online management platform accessible at https://portal.omnicastvr.com, enabling the management of accounts, machines, orders and licenses.
- OMNICASTVR Software: the all-terrain VR control and supervision tool developed by the Seller.
- Omni Package: the pricing offer chosen by the Customer, which determines the maximum number of VR headsets managed simultaneously (from 1 to 16 headsets).
- Activation Key: numeric identifier generated following an order, defining the Omni Package and validity period.
- License: digital right of use (Free Trial, 1, 2 or 3 years) linked to a Machine via the Portal.
- Claim Code: unique validation code generated by the Portal to link and validate a physical Machine to the Customer's account.
- UID (Unique Identifier): unique identifier generated by the Software on the Customer's IT hardware.
- Account: the Customer's personal area on the Portal, created upon registration.
Article 2 — Purpose
These General Terms and Conditions of Sale and Use ("GTCU") define:
- the contractual conditions applicable to the marketing of the OMNICASTVR Software and the management of Licenses (1 to 3 years), whether the Software is acquired alone or with Pre-configured Hardware ("Terms of Sale");
- the terms of use of the Portal and the Customer's Account ("Terms of Use").
Any account creation, machine registration or order implies full and complete acceptance of these GTCU.
Article 3 — Account creation and use of the Portal (Terms of Use)
3.1 Registration
Access to the Portal requires the creation of an Account, with the information requested at registration (last name, first name, organization, email, phone). The Customer warrants the accuracy of this information and undertakes to keep it up to date.
3.2 Credentials
The Customer is solely responsible for the confidentiality of their login credentials and any activity carried out from their Account. They undertake to inform the Seller without delay in the event of suspected unauthorized use.
3.3 Compliant use
The Customer undertakes to:
- use the Portal and Software in accordance with their intended purpose and these GTCU;
- not attempt to circumvent the License, UID or Claim Code system, nor duplicate a License on several machines without authorization;
- not compromise the security or proper functioning of the Portal.
Article 4 — Characteristics and features of the OMNICASTVR Software
The Software is a VR control and supervision tool.
Operation and connection
Although the Software can operate offline for streaming and control sessions, an Internet connection is mandatorily required at least every 30 days in order to verify License validity with the server. Failing this, the Software may become inoperative until the next successful synchronization.
Features
APK installer, app selection, remote application launcher, simultaneous shutdown and screen mirroring (streaming).
Activation process
Registration of the machine on the Portal via the UID, then validation in the Software using the Claim Code.
Article 5 — Free trial
The validation of a new machine on the Portal automatically triggers a 30-day trial License, limited to 6 headsets.
Article 6 — Order
Orders are placed via the Portal ("Licenses" tab) or via signed quotation. The Customer chooses the duration (1, 2 or 3 years) and the number of headsets of the Omni Package (1 to 16). The order is subject to Seller validation.
Article 7 — Prices and payment terms
Prices are expressed excluding taxes, in euros. Payment is made by bank transfer or credit card. Invoices are made available to the Customer in their personal area on the Portal.
Late payment penalties
In accordance with article L441-10 of the French Commercial Code, any late payment automatically triggers, without prior notice:
- late payment penalties calculated at the legal interest rate in force increased by [TO BE COMPLETED — usually 10 points, to be validated with your accountant];
- a fixed compensation for recovery costs of €40, without prejudice to additional compensation on supporting documents if actual costs exceed this amount.
Article 8 — Delivery and installation
The Software is delivered electronically. Installation is the Customer's responsibility, except when acquiring Pre-configured Hardware. The License is generated upon payment validation.
Article 9 — License management and transfer
9.1 Validity
Licenses are valid for the subscribed duration. Continued right of use is conditional on the machine connecting to the Seller's server via the Internet every 30 days.
9.2 Renewal
Licenses are not subject to tacit renewal. Upon expiration of the subscribed duration, continued use of the Software is conditional on the Customer placing a new order.
9.3 Loss or destruction
The License is tied to the machine's UID. In the event of hardware loss, the License is deemed lost. No refund may be claimed.
9.4 Migration
The transfer of a License to a new machine is a paid service, quoted on request.
9.5 Modification (Omni Package)
Increasing the number of headsets on an existing License is subject to new pricing, quoted on request.
Article 10 — Right of withdrawal
For Customers acting within the scope of their main professional activity (general case), the right of withdrawal provided for in articles L221-18 et seq. of the French Consumer Code does not apply. This is the case for almost all OMNICASTVR Customers, who acquire the Software as part of their VR headset deployment or operation activity.
In the rarer cases where this right would nevertheless apply — in particular for a "non-professional" within the meaning of article L221-3 of the French Consumer Code (entity of 5 employees or fewer, purchasing outside the scope of its main activity) —, the Customer has a period of 14 days from the order to withdraw, without having to justify their decision, in accordance with articles L221-18 and L221-21 of the French Consumer Code.
The Seller informs the Customer that it is currently working on setting up, on the Portal, a mechanism to expressly collect their agreement to immediate execution of the License, which will in the future enable the Customer to expressly waive this 14-day period under the conditions of article L221-28 1° of the French Consumer Code, when they wish. In the absence of this mechanism as of today, the 14-day withdrawal period mentioned above, when applicable, is not excluded.
Article 11 — Technical conditions of use
11.1 OS
Windows 10 and 11 exclusively.
11.2 Headsets
HTC, PICO, Meta and other standalone headsets running on Android operating system.
11.3 Network
5 GHz Wi-Fi strongly preferred. Performance depends directly on the computer's CPU and Wi-Fi bandwidth.
Article 12 — Warranties and maintenance
12.1 Legal warranties
Warranty of conformity and warranty against hidden defects.
12.2 Maintenance
Corrective maintenance included for 5 years. Evolutionary maintenance is excluded from the initial contract.
Article 13 — Customer service
13.1 Software only
Liability limited to the compliance of the software code.
13.2 With Pre-configured Hardware
Free support for 1 year for anomalies falling under the Seller's responsibility.
Article 14 — Intellectual property
The Seller holds exclusive rights to the Software. Any unauthorized reproduction, distribution or marketing of the Software is strictly prohibited.
Article 15 — Limitation of liability and statistics
15.1 Third-party technologies
The OMNICASTVR Software was developed relying on existing technologies and communication protocols, including ADB WiFi and Screencopy. The Seller strives to ensure compatibility at the time of delivery. The Customer acknowledges and accepts that VR headset manufacturers may issue updates beyond the Seller's control. Should such an update disrupt or render inoperative all or part of the features, the Seller undertakes to make all reasonable efforts to attempt to resolve the problem. If the problem proves unsolvable, the Seller may not be held liable for malfunctions directly resulting from such a third-party update.
15.2 Telemetry
The Software collects technical usage data transmitted to the Portal (launches, streaming time, logs) for diagnostic and service improvement purposes, under the conditions described in the Privacy Policy.
Article 16 — Personal data
The Seller processes data in accordance with the GDPR. Privacy policy available at: https://omnicastvr.com/politique-confidentialite.
Article 17 — Applicable law and disputes
These GTCU are governed by French law. In the event of a dispute, the Parties shall endeavor to find an amicable solution. Failing this, any dispute relating to the interpretation or execution of these GTCU shall be under the exclusive jurisdiction of the courts of Paris.